Refund Policy

30-day refunds

You may request a full refund of any review pack within 30 days of purchase. We will process approved refunds back to the original payment method.

How to request one

Email steveupski@gmail.com from the address you used at checkout, with your Paddle receipt or transaction reference. You can also contact Paddle directly at paddle.net.

Merchant of Record

Paddle.com is the Merchant of Record for all orders and handles refunds and billing enquiries on our behalf.

What happens to your reviews

When a refund is issued, any unused review credits on the account are removed. Reports already generated remain yours to keep.

Duplicate or failed charges

Duplicate charges and charges for reviews that never generated are refunded in full, regardless of the 30-day window.